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Connecting new laptop to internet.

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Re: Connecting new laptop to internet.

Postby supporttheunderdog » Wed Feb 22, 2012 8:03 pm

Ron Doran wrote:Still no joy. Am thinking of looking in 'Command Prompt?'


doubt that will help: what command are you thinking of running? A (re)boot with a size nine/43 is unlikely to do much for it either.

what are the precise symptons/screen messages etc from turning on?
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Re: Connecting new laptop to internet.

Postby Get Real! » Wed Feb 22, 2012 8:19 pm

Ron Doran wrote:Still no joy. Am thinking of looking in 'Command Prompt?'

Ron, if you like download and install the following utility on the offending laptop.

(Get the one that reads “For the instant customer” next to it)

http://www.teamviewer.com/en/download/index.aspx

Tomorrow night (Thursday) at 8:30pm do the following…

1. Log onto the forum with the offending laptop wired to the Thomson.

2. Minimize the CF and run the “TeamViewer QuickSupport” utility you installed earlier.

3. Send me a private message with those numbers and password that will appear when you run this tool.

4. Sit back and watch me fix it remotely (free of charge).

Good luck!
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Re: Connecting new laptop to internet.

Postby supporttheunderdog » Wed Feb 22, 2012 9:17 pm

er,,, how does he download tand install the utility on the offending laptop if he cannot connect the laptop to the internet?
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Re: Connecting new laptop to internet.

Postby Get Real! » Wed Feb 22, 2012 11:39 pm

supporttheunderdog wrote:er,,, how does he download tand install the utility on the offending laptop if he cannot connect the laptop to the internet?


Ron Doran wrote:Have applied your first option and connected by wire temporarily.


But let me ask you guys a question now… if you’re not techies by profession why do you get involved? :?
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Re: Connecting new laptop to internet.

Postby CBBB » Thu Feb 23, 2012 12:06 am

Get Real! wrote:
supporttheunderdog wrote:er,,, how does he download tand install the utility on the offending laptop if he cannot connect the laptop to the internet?


Ron Doran wrote:Have applied your first option and connected by wire temporarily.


But let me ask you guys a question now… if you’re not techies by profession why do you get involved? :?


I am not getting involved because I am a techie!!!!!

Some people should just not be allowed to have a computer.
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Re: Connecting new laptop to internet.

Postby Get Real! » Thu Feb 23, 2012 12:09 am

CBBB wrote:I am not getting involved because I am a techie!!!!!

Not an IT techie you're not.

Some people should just not be allowed to have a computer.

Then bloody return it! :lol:
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Re: Connecting new laptop to internet.

Postby Ron Doran » Sun Feb 26, 2012 3:08 am

Get Real! wrote:
Ron Doran wrote:Still no joy. Am thinking of looking in 'Command Prompt?'

Ron, if you like download and install the following utility on the offending laptop.

(Get the one that reads “For the instant customer” next to it)

http://www.teamviewer.com/en/download/index.aspx

Tomorrow night (Thursday) at 8:30pm do the following…

1. Log onto the forum with the offending laptop wired to the Thomson.

2. Minimize the CF and run the “TeamViewer QuickSupport” utility you installed earlier.

3. Send me a private message with those numbers and password that will appear when you run this tool.

4. Sit back and watch me fix it remotely (free of charge).

Good luck!

Sorry GR that I missed your appointment. Will try to rectify soon. Regards,
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