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[Get Real!]

The USB provides power (electricity) to the speakers but you also need to insert the stereo jack (green) into the hole on the laptop that has the headphones symbol.

Maybe you've inserted it into the microphone hole.

[GreekIslandGirl]

The USB provides power (electricity) to the speakers but you also need to insert the stereo jack (green) into the hole on the laptop that has the headphones symbol.

Maybe you've inserted it into the microphone hole.

Hi GR! and thanks.

The little speaker only has a USB attachment. It doesn't have a stereo jack to go into the headphone hole.

- I've just tried putting a separate headphone into it along with the speaker's USB attachment but that doesn't work either.

[Get Real!]

The USB provides power (electricity) to the speakers but you also need to insert the stereo jack (green) into the hole on the laptop that has the headphones symbol.

Maybe you've inserted it into the microphone hole.

Hi GR! and thanks.

The little speaker only has a USB attachment. It doesn't have a stereo jack to go into the headphone hole.

- I've just tried putting a separate headphone into it along with the speaker's USB attachment but that doesn't work either.

I’ve never seen speakers like that.

What brand and model is this thing?

It doesn’t make sense because the laptop's audio output is not sent to the laptop’s USB ports!

Are there more bits in the box like a little card or bracket?

Wait a minute… are you sure it’s a USB connector and not some kind of HDMI connector or even some kind of proprietary connector for portable (non laptop) devices?

[GreekIslandGirl]

The USB provides power (electricity) to the speakers but you also need to insert the stereo jack (green) into the hole on the laptop that has the headphones symbol.

Maybe you've inserted it into the microphone hole.

Hi GR! and thanks.

The little speaker only has a USB attachment. It doesn't have a stereo jack to go into the headphone hole.

- I've just tried putting a separate headphone into it along with the speaker's USB attachment but that doesn't work either.

I’ve never seen speakers like that.

What brand and model is this thing?

It doesn’t make sense because the laptop's audio output is not sent to the laptop’s USB ports!

Are there more bits in the box like a little card or bracket?

Wait a minute… are you sure it’s a USB connector and not some kind of HDMI connector?

They are ricco usb speakers:

http://www.riccodigital.co.uk/index.php ... &Itemid=68

After I bought them, I noticed it only mentions windows 7 in the spec. However, looking on amazon, there's a few mentions of people getting them to work on windows 10 too.

[Get Real!]

It says…

“Simply connect the USB cable to a PC, the computer will install driver software automatically. No 3.5mm line-in cable is required anymore, because there is a built-in digital sound card inside the speaker.”

...but that doesn't make sense because the laptop's audio output doesn't feed this sound card so I can't see how it can get sound!

It sounds stupid...

Sorry but you may have to give them a call.

[Get Real!]

Go into…

Ctrl-Panel > Hardware & Sound > Sound


and see if these speakers are present. If so select them.

[GreekIslandGirl]

Go into…

Ctrl-Panel > Hardware & Sound > Sound


and see if these speakers are present. If so select them.

How do you get into Ctrl-Panel with windows 10 ?

Update:

OK - got into 'hardware and sounds' and then 'sounds' and I can see the USB device sound bars going up and down as though it is playing the music I set it up with - but there is NO sound coming out! Grr!

[Get Real!]

Go into…

Ctrl-Panel > Hardware & Sound > Sound


and see if these speakers are present. If so select them.

How do you get into Ctrl-Panel with windows 10 ?

Update:

OK - got into 'hardware and sounds' and then 'sounds' and I can see the USB device sound bars going up and down as though it is playing the music I set it up with - but there is NO sound coming out! Grr!

The new speaker should have a green tick next to it once it’s been selected with a double click.

Then check all the tabs in there to see if there's anything else.

Btw, I'm assuming your laptop's volume is set high enough right...

[GreekIslandGirl]

Go into…

Ctrl-Panel > Hardware & Sound > Sound


and see if these speakers are present. If so select them.

How do you get into Ctrl-Panel with windows 10 ?

Update:

OK - got into 'hardware and sounds' and then 'sounds' and I can see the USB device sound bars going up and down as though it is playing the music I set it up with - but there is NO sound coming out! Grr!

The new speaker should have a green tick next to it once it’s been selected with a double click.

Then check all the tabs in there to see if there's anything else.

Btw, I'm assuming your laptop's volume is set high enough right...

Yup, it's set to 100%.

OK, GR!, thanks for trying. If it's got you stumped then there's no point pursuing this any further. They're going back. I'll make do with my clunky logitech ones.

Thanks again - and hope all is well with you and family.

xx

[Sotos]

So I finally installed Windows 10 on my main PC. I bought an OEM key for less than €6 and it works fine. I did a clean install and almost everything worked out of the box without the need to install any drivers... with the exceptions of some issue with Edge (which was causing some other problems also) which I resolved quickly. Now I am trying to decide if i should stay with Windows Defender, or if I should get Avast like I had before... or go with a paid Antivirus.