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Buying from Amazon and the warranty

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Buying from Amazon and the warranty

Postby koko » Tue Sep 15, 2015 10:18 pm

Hello
I want to buy some PC components from Amazon(uk,de or fr),but i can't find any warranty information of them(how long is the warranty)

For example
Nvidia 960
http://www.amazon.co.uk/gp/product/B00S ... ROKL5A1OLE

No warranty information-1,2,3 years ?

Motherboard

http://www.amazon.co.uk/gp/product/B00E ... ROKL5A1OLE

No warranty information

Intel I5 4460
http://www.amazon.co.uk/gp/product/B00J ... ROKL5A1OLE
No warranty information

Memory 8 GB RAM
http://www.amazon.co.uk/gp/product/B008 ... ROKL5A1OLE
No warranty information(typically RAM has lifetime warranty)...............here no information.
Have you ever ordered some PC components from Amazon and where you can find how long is the warranty ?
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Re: Buying from Amazon and the warranty

Postby Sotos » Wed Sep 16, 2015 1:50 am

In EU everything should have at least 2 year warranty by law. If you want to see if a product has a longer warranty and this info is not available at Amazon then you can check the website of the manufacturer. I'd say that for a warranty over 2 years how reputable is the manufacturer is very important because anybody can give long warranties and then not honor them by giving some excuse. With Amazon you are certain about those 2 first years because if the manufacturer gives you trouble for whatever reason then Amazon will cover you. This happened to me with an A/V receiver recently... it stopped working properly nearly 2 years after I bought it and it was a bit difficult to sort the issue with the Manufacturer so Amazon took care of everything. They refunded me the whole amount I paid (over €400) and also refunded the shipping cost for sending the receiver back to them.
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Re: Buying from Amazon and the warranty

Postby B25 » Wed Sep 16, 2015 8:28 am

On this note, how safe is it to purchase a (27") monitor from Amazon, would it be delivered undamaged, being such a bulky item? Anyone with experience of this.
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Re: Buying from Amazon and the warranty

Postby erolz66 » Wed Sep 16, 2015 9:24 am

B25 wrote:On this note, how safe is it to purchase a (27") monitor from Amazon, would it be delivered undamaged, being such a bulky item? Anyone with experience of this.


I had a new Dell U2713HM (27inch) monitor shipped to Cyprus from the UK. It was shipped via DHL and was fine when it arrived. I think the issue is less who you buy from and more down to what shipping service they use. I would trust DHL with a monitor but I am not sure I would trust any shipper with such an item.
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Re: Buying from Amazon and the warranty

Postby B25 » Wed Sep 16, 2015 9:38 am

erolz66 wrote:
B25 wrote:On this note, how safe is it to purchase a (27") monitor from Amazon, would it be delivered undamaged, being such a bulky item? Anyone with experience of this.


I had a new Dell U2713HM (27inch) monitor shipped to Cyprus from the UK. It was shipped via DHL and was fine when it arrived. I think the issue is less who you buy from and more down to what shipping service they use. I would trust DHL with a monitor but I am not sure I would trust any shipper with such an item.


Thanks for the reply, how do you find this monitor by the way, if you don't mind my asking?
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Re: Buying from Amazon and the warranty

Postby erolz66 » Wed Sep 16, 2015 10:06 am



From here

https://www.overclockers.co.uk/showprod ... ubcat=2379

3 year warranty

koko wrote:Intel I5 4460
http://www.amazon.co.uk/gp/product/B00J ... ROKL5A1OLE
No warranty information


https://www.overclockers.co.uk/showprod ... subcat=567

3 year warranty

I have been ordering PC parts from overclockers.co.uk for over 15 years now, first when I lived in the UK and now living in Cyprus. I had to use a warranty for the first time a couple of months ago. My 7 month old system built from parts ordered from overclockers.co.uk failed. I did not have the means to determine if it was the cpu or the MB or both. I sent both cpu and MB back to overclockers (this is 7 months after I had bought them) - at my expense. Within a day they had tested both, found the mb to be fine, shipped the mb back to me at their expense (dhl) and sent the failed cpu to intel. Three weeks later they shipped me a brand new CPU , again at their expense (dhl). Overall was very impressed with the service.
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Re: Buying from Amazon and the warranty

Postby erolz66 » Wed Sep 16, 2015 10:11 am

B25 wrote:
erolz66 wrote:
B25 wrote:On this note, how safe is it to purchase a (27") monitor from Amazon, would it be delivered undamaged, being such a bulky item? Anyone with experience of this.


I had a new Dell U2713HM (27inch) monitor shipped to Cyprus from the UK. It was shipped via DHL and was fine when it arrived. I think the issue is less who you buy from and more down to what shipping service they use. I would trust DHL with a monitor but I am not sure I would trust any shipper with such an item.


Thanks for the reply, how do you find this monitor by the way, if you don't mind my asking?


I like it alot - 27 inch at 1440p res is a great size for me - can run windows at 100% scaling and still read everything I need to. I am fan of IPS panels. Having said that as a gamer I am looking at an equivalent IPS monitor with higher refresh rate and g-synch tech. Something like this

http://www.overclockers.co.uk/showprodu ... &catid=948

These did not exist when I bought my Dell and even now there are very few monitors with these specs. I am not a fan of Acer as a brand. If Dell were to come out with something similar (27 inch, 1440p , ips , 144hz, g-synch) then that would definitely be on my 'next monitor' list.
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Re: Buying from Amazon and the warranty

Postby B25 » Wed Sep 16, 2015 11:07 am

Cheers
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Re: Buying from Amazon and the warranty

Postby Sotos » Wed Sep 16, 2015 11:30 am

B25 wrote:On this note, how safe is it to purchase a (27") monitor from Amazon, would it be delivered undamaged, being such a bulky item? Anyone with experience of this.


I bought a 27" monitor from Amazon and it came fine. That monitor was ordered with standard shipping but if you can pay a bit extra for express shipping as it comes faster and the chances of damage will be less. In any case if there is anything wrong you can just send it back (at their cost) and they will ship you another one. A couple of years ago I ordered an item that had glass on it. The first item failed working after 2-3 months. I send it back and they send a new one. When the new one arrived the glass was shattered so I send that one back also and I got a 3rd one which arrived fine and it is working OK since then. All additional shipping was paid by them. If there is a problem you might lose time but you can not lose your money with Amazon. You will either get what you want or your money back.
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Re: Buying from Amazon and the warranty

Postby B25 » Wed Sep 16, 2015 11:40 am

Sotos wrote:
B25 wrote:On this note, how safe is it to purchase a (27") monitor from Amazon, would it be delivered undamaged, being such a bulky item? Anyone with experience of this.


I bought a 27" monitor from Amazon and it came fine. That monitor was ordered with standard shipping but if you can pay a bit extra for express shipping as it comes faster and the chances of damage will be less. In any case if there is anything wrong you can just send it back (at their cost) and they will ship you another one. A couple of years ago I ordered an item that had glass on it. The first item failed working after 2-3 months. I send it back and they send a new one. When the new one arrived the glass was shattered so I send that one back also and I got a 3rd one which arrived fine and it is working OK since then. All additional shipping was paid by them. If there is a problem you might lose time but you can not lose your money with Amazon. You will either get what you want or your money back.


Good to know that Sotos thanks, I notice you do buy lots of technology stuff from mail order. I will give it a go.
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