His Excellency, Mr Admin...
 | His Excellency, Mr Admin... |  |
 Posted: Wed Jun 06, 2007 3:04 am |
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| Get Real! |
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| Joined: 26 Feb 2007 |
| Posts: 8441 |
| Location: Nicosia |
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His Excellency, Mr Admin...
Why is it that around twice a week I get a "page not found" error when trying to reach this site? It can last for half a day or for the whole day and renewing the IP and similar little tricks don't help. Yes, I'm a Cyta/I-Choice subscriber and use the now standard "speedtouch".
Regards, Dufus |
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| Posted: Wed Jun 06, 2007 9:48 am |
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| Admin |
| Forum Admin |
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| Joined: 23 Sep 2002 |
| Posts: 277 |
| Location: Cyprus |
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Hello,
The problem is not with Cyta/I-choice but Cytanet/Netrunner.
The server has a 100% uptime for several months now. However a few people have reported this issue before. All without exception were using Cytanet/Netrunner.
You can try to contact the Cytanet support while you are having the problem (tel: 8000-8080). This will probably solve the issue for you, at least temporarily.
In the past I talked to their support many times but nothing was done to permanently solve the problem for all their users.
I am sorry but there is nothing more that I can do except from advising you to change ISP. The service you get from Cytanet is the worst you could get for your money and I am not saying this because of the issue. Otenet, Netway and Wavespeed are much better ISPs. Otenet is also cheaper than Cytanet.
Thanks |
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| Posted: Thu Jun 07, 2007 8:27 am |
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| Svetlana |
| Moderator |
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| Joined: 06 Nov 2004 |
| Posts: 1774 |
| Location: Paphos |
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Hi Admin
I have the same problem and do not use Cytanet but a satellite ISP
Cheers
Lana |
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| Posted: Thu Jun 07, 2007 10:49 am |
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| Admin |
| Forum Admin |
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| Joined: 23 Sep 2002 |
| Posts: 277 |
| Location: Cyprus |
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Hello Lana,
The reasons in your case might be different. How often do you have this problem? |
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| Posted: Thu Jun 14, 2007 6:40 am |
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| Svetlana |
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| Joined: 06 Nov 2004 |
| Posts: 1774 |
| Location: Paphos |
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Hi Admin
the problem was most days, last month, I would even 'lose' the site when moving from page to page, but it has been better over the last week.
Lana |
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